After-sales service

We provide customized battery system design solutions and software upgrades and optimizations for battery management systems (BMS) to enhance performance and extend service life, tailored to customer needs. Meanwhile, our after-sales engineering team is dedicated to understanding customer requirements, addressing technical inquiries, and offering expert guidance on product selection and application‑specific solutions.

Classify customer complaints by severity and compile a corresponding list; convene relevant departments to analyze the issues and develop corrective and preventive actions; utilize professional quality tools such as 8D reports to prepare improvement documentation and provide feedback to the customer; concurrently follow up on customer complaints, generate weekly and monthly quality reports, and furnish evidence to support subsequent production enhancements.

Provides battery recycling and reuse services.

This service aims to reduce the environmental impact of spent batteries and enhance resource utilization.